Shipping policy
Thank you for shopping at Lexie Lin Boutique! We are pleased to offer shipping within the contiguous United States to bring our stylish products right to your doorstep. Please review the following information regarding our shipping policy:
Processing Time: Orders are typically processed and shipped within 2 business days (excluding weekends and holidays) from the date of purchase. We strive to process orders promptly, but please note that processing times may vary during peak seasons or sales events.
Shipping Methods: We offer a variety of shipping options to meet your needs within the contiguous United States. The available shipping methods and carriers will be displayed during the checkout process. Please select your preferred shipping method and ensure that your shipping address is accurate and complete.
Shipping Rates: Shipping rates are calculated based on the destination within the contiguous United States, package weight, and chosen shipping method. The shipping costs will be displayed during the checkout process before finalizing your purchase.
Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing the tracking information. You can use this information to track your package's journey and estimated delivery date. Please allow some time for the tracking information to be updated by the shipping carrier.
Shipping Delays: While we strive to deliver your order within the estimated timeframe, please note that shipping delays may occur due to unforeseen circumstances or factors beyond our control. We are not responsible for any delays caused by the shipping carrier.
Incomplete or Incorrect Addresses: Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or failed deliveries due to incomplete or incorrect addresses provided by the customer. If a package is returned to us due to an incomplete or incorrect address, the customer will be responsible for any additional shipping fees to resend the package.
Lost or Damaged Packages: While rare, if your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to investigate and resolve the issue. However, we are not responsible for any lost or damaged packages caused by the shipping carrier.
If you have any questions or need further assistance regarding our shipping policy, please contact our customer service team. We are here to help and provide you with the best shopping experience possible within the contiguous United States.
Thank you for choosing Lexie Lin Boutique!